Writing
In his own
words.
Long-form is the point of this site. Older pieces are being restored from the archive; new ones are published by the office.
January 29, 2009
Cloud Confusion
Everybody was saying it. Almost nobody could define it.
September 14, 2013
San Antonio: A City on the Rise
The case for building the thing that makes the next thing possible.
January 8, 2020
The Castle
A six-part account of an unreasonable idea, kept anyway.
June 11, 2008
An Army of Promoters
Net Promoter Score, and what it actually measures inside a company.